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Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order. Orders can only be sent to the billing address of the cardholder placing an order.

Delivery schedule:

We try to process all orders, where possible, within 24 hours. Whilst most items will be despatched within one working day (Monday to Friday), please allow 3-5 days for delivery within the UK.  Personalised products are usually despatched within 2-3 days from date of order.  See our postages rates.

Payment:

We accept payment by Cash, Cheques (sent by registered mail) We also accept PayPal, safe online payments that allow you to pay with your credit or debit card. Buyers from outside the UK please note: WE DO NOT ACCEPT CHEQUES OR MONEY ORDERS IN ANY OTHER CURRENCY OTHER THAN GB POUNDS STERLING £’s

Packaging:

At Funky Watch, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day, free of any charge.

WEEE Regulations:

As an on line retailer Funkywatch is obliged under the Waste Electrical and Electronic (WEE) Regulations to offer its customers a free disposal service. This only applies to products supplied on on a like for like basis when they buy a new watch or clock from Funkywatch. Customers are liable for the courier or postage costs and must return their WEE products to us within 28 days of purchasing their new item.  Further details can be found on the WEE Regulations page of our web site. The return address can be found on the Contact Us page of our web site.

Returns:

If you are not happy with your purchase, please return it to us within 14 days. We will make a refund, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund postage costs unless an item arrives damaged due to our negligence. Items lost or damaged in the post that have been packed correctly are usually insured, we will fill out any necessary claims forms at the post office on your behalf and liaise with the correct postal service to achieve a satisfactory outcome on your behalf. In the event that this becomes necessary please be aware a refund will be made as soon as we have clearance from the Royal mail/Parcel force, this can take several weeks but we will endeavour to keep you informed of all developments as appropriate.